HeyBaji Bet Privacy Policy – How we keep your data secure

1 What Information We Collect

We collect certain necessary information when you open an account and use the platform at HeyBaji Bet. The primary purpose is to provide you with a safe and well-considered service. We believe that a transparent privacy policy gives users the confidence to use the platform freely.

We collect two main types of data — information you provide voluntarily and information collected automatically while you use the platform.

2 How your data is used

HeyBaji Bet uses collected data only for specific, legitimate purposes. Under our privacy policy, your information may be used for the following reasons.

• Account Management: For registration, login, identity verification, and account security.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Customer Support: To respond to your complaints or questions and resolve any issues.
• Security & Fraud Prevention: To detect unusual activity and keep the platform secure.
• Legal Obligations: To comply with regulatory requirements and prevent money laundering.
• Service Improvement: Analyzing data to improve your experience.
• Promotional Communications: Sending you offers and bonus information with your consent.

3 Who Your Information Is Shared With

A core principle of the HeyBaji Bet privacy policy is that your data is never sold to third parties. However, in certain limited circumstances, sharing information with specific parties may be required.

• Payment Processors: bKash, Nagad, Rocket, and other payment gateways receive the information necessary to process transactions.
• Identity Verification Services: Licensed third-party verification services may be used during the KYC process.
• Legal Authorities: Data may be shared in response to a valid court order or a legitimate request from a government regulatory body.
• Technology Partners: Cloud server and security service providers used to operate the platform receive only the information necessary to do so.

All third-party partners are bound by strict confidentiality agreements with heybaji bet. They may only use the information received for specified purposes, and any use beyond that constitutes a breach of contract.

4 Cookies and Tracking Technologies

HeyBaji Bet uses cookies and similar tracking technologies. As outlined in this privacy policy, cookies help improve your browsing experience and ensure the platform runs smoothly.

• Essential Cookies: These are essential for login sessions and security and cannot be disabled.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand which sections of the platform are used most.
• Performance Cookies: To monitor page loading speed and identify technical issues.

You can manage cookies through your browser settings at any time. However, disabling essential cookies may affect certain platform features.

5 Data Protection Measures

HeyBaji Bet uses industry-standard security technology to keep your information safe. Under our privacy policy, data protection is an ongoing commitment — not just a document.

• TLS 1.3 protocol is used for all data transmissions.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Account protection is automatically activated when a suspicious login is detected.
• Staff access to data is restricted through Role-Based Access Control.
• In the event of a data breach, we will notify affected members within 72 hours.

6 Your Data Rights

Every HeyBaji Bet member has certain fundamental rights over their personal data. Our privacy policy ensures these rights are upheld.

• Right to Access Your Information: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your information be deleted under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Data Portability: You can request your data in a portable format.
• Right to Object: You can object to your data being processed in certain ways.

Contact our support team to exercise any of these rights. We will respond to your request within 30 business days.

7 How Long Your Information Is Retained

HeyBaji Bet does not retain data beyond what is necessary. How long data is kept depends on the type of information and applicable legal requirements.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are typically retained for 5 to 7 years in accordance with legal obligations.
• After account closure, relevant data may be retained for legal purposes for up to 5 years.
• Cookies and browsing data are generally deleted automatically within 90 days to 1 year.
• Marketing opt-out records are permanently retained to prevent unwanted communications in the future.

8 Changes to the Privacy Policy

HeyBaji Bet reserves the right to update this privacy policy when needed. Changes may be made in response to legal developments, regulatory guidance, or service improvements.

• For significant changes, we will send advance notice to your registered email address.
• You can check the "Last Updated" date at the top of the page to see when the policy was last changed.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions or concerns about this privacy policy, please reach out to our support team. HeyBaji Bet is always committed to protecting your privacy.